Frequently Asked Questions
At AMFFL, we know you may have questions about how our marketplace works. This page brings together the most common queries from both buyers and sellers, along with clear answers to help you use our platform with confidence.
If you don’t find the answer you’re looking for here, you can always reach out to us at 📧 support@amffl.com.ng for further assistance.
Browse through categories or use the search bar to find what you need.
Always read the full description of the product before contacting the seller.
Communicate with sellers through AMFFL’s secure messaging options where available.
Arrange to meet the seller in a safe, public place to inspect the item before making payment.
Avoid paying in advance unless you fully trust the seller or use a secure payment method.
To sell on AMFFL, you must first create an account and verify your email/phone number.
Take clear photos and write an honest, detailed description of your item.
Set a fair and competitive price to attract buyers.
Respond quickly and professionally to inquiries.
Meet buyers in safe, public places and confirm payment before handing over your product.
If you encounter an issue with an item purchased through AMFFL, first contact the seller directly to resolve it.
If the seller is unresponsive or the problem continues, report the issue to AMFFL support:
📧 support@amffl.com.ngProvide as much detail as possible (screenshots, chat history, receipts) to help us assist you faster.
Please note: AMFFL is a marketplace platform and does not directly guarantee products, but we will take action against sellers who violate our rules.
AMFFL respects the intellectual property rights of others.
Sellers must only post content (images, descriptions, products) they have the right to use.
Do not list counterfeit, pirated, or trademark-infringing products.
If you believe your copyright or trademark is being infringed on AMFFL, contact us immediately at:
📧 support@amffl.com.ngVerified complaints will result in the removal of the offending listings and possible suspension of the seller’s account.